Director of Business Operations & Executive Strategy

Responsibilities

• Own the company's operating rhythm, including OKRs, KPIs, quarterly planning, and weekly execution cadences anchored to revenue.
• Drive cross-functional project delivery for launches, expansions, and sales enablement.
• Ensure organizational accountability for revenue-generating departments including Sales, B2B, Partnerships, and the Consumer Mobile App.
• Manage the CEO's strategic agenda, executing high-stakes projects and preparing materials for board meetings and investor updates.
• Build and maintain reporting infrastructure and dashboards to provide real-time visibility into pipeline and growth performance.
• Identify and eliminate operational friction and internal barriers to accelerate sales velocity and time-to-revenue.
• Partner with Finance to manage the operating budget, P&L, and resource allocation with a focus on ROI.

Requirements

• Proven experience owning cross-functional execution in a fast-moving, revenue-driven company.
• Strong financial fluency, including P&L management, budget construction, and revenue modeling.
• Demonstrated ability to hold operational teams accountable to revenue outcomes rather than just activity metrics.
• Exceptional written and verbal communication skills for drafting high-stakes memos, decks, and executive correspondence.
• Ability to work onsite full-time in New York City.
• Willingness to travel as required (approximately 20-30%).

Preferred Qualifications

• MBA from a top-tier program or equivalent analytical rigor.
• Experience in high-growth technology, SaaS, or venture-backed environments.
• Prior P&L ownership or General Manager experience with direct revenue responsibility.
• Background in revenue operations, sales operations, or go-to-market strategy.
• Legal background or experience with contracts, governance, and risk management.

Benefits

• Competitive base salary and performance bonuses tied to revenue targets and OKRs.
• Equity participation commensurate with scope and tenure.
• Comprehensive health, dental, and vision insurance.
• Modern NYC headquarters with creative work zones and media studios.
• Unique perks including "Make a Gesture Day" and exclusive branded swag.

About the Company

Gesture is a fast-growing, venture-backed technology company where innovation meets humanity. We use AI, machine learning, and intelligent logistics to power a first-of-its-kind platform that connects people and brands through real-world, tangible experiences. Based in NYC, we are building the infrastructure for how brands compete in a post-digital-fatigue world.