Director of Banquet Sales

Responsibilities

• Ensure smooth running of the meeting & Banquet department
• Deliver high levels of client and guest experience
• Proactively improve guest satisfaction and resolve problems
• Develop and implement plans to achieve meeting & banquet initiatives and hotel targets
• Lead and manage the meeting & banquet team to foster growth and performance
• Prepare and manage the departmental budget, controlling costs and inventory
• Build and maintain effective working relationships with key stakeholders
• Establish and deliver programmes to advance sales and profitability
• Ensure compliance with all legislation and due diligence requirements

Requirements

• Proven experience in meeting management
• Strong problem-solving capabilities
• Excellent leadership skills with a hands-on approach
• Commitment to exceptional guest service and passion for hospitality
• Ability to find creative solutions and offer recommendations
• Personal integrity and ability to work in a high-excellence environment
• Proficiency in using various IT systems
• Strong communication skills