Director of Account Management

Responsibilities

• Lead, coach, and mentor the Account Management team
• Develop and execute team strategy and performance metrics
• Serve as executive oversight for key clients
• Oversee renewal strategy and service quality
• Partner with sales and operations teams
• Create and maintain strong carrier partnerships
• Ensure client compliance requirements are up to date
• Manage staffing, training, and team planning
• Drive process improvement and operational efficiency
• Manage book of business for large size clients
• Lead renewal strategy and negotiate with carriers
• Deliver client presentations and open enrollment materials
• Manage escalations and resolve complex issues
• Analyze claims data and funding strategies

Requirements

• 5+ years in employee benefits account management
• 2+ years managing teams
• State Health & Life license required
• Expert knowledge of medical, dental, vision, life, disability, and voluntary benefits
• Strong leadership and people management skills

Benefits

• Comprehensive health-related benefit options including medical, vision, and dental
• 401(k) with company match
• Company paid life insurance, STD, and LTD
• Generous PTO policy starting at 18 days per year
• 10 paid holidays and 2 floating holidays

About the Company

Foundation Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the US.