Director, Loyalty Programs

Responsibilities

• Drive the Loyalty Strategy P&L and take full ownership of key segments
• Set annual plans and long-term strategies to achieve program objectives and profitable growth
• Mobilize cross-functional teams across merchandising, tech, and creative to maximize membership growth
• Own the complete lifecycle for new features and strategies using customer insights and AI
• Lead a comprehensive analytics agenda to solve complex marketing problems
• Build and mentor high-performing direct and indirect teams
• Partner with Product and Technology leadership to integrate loyalty objectives into corporate strategy

Requirements

• 8-10+ years in marketing or program management in a high-growth environment
• Prior P&L ownership of a consumer-facing program
• Proven ability to plan on a 12-month+ horizon with a test-and-learn mindset
• Strong analytical acumen and experience steering technical analytics partners
• BA/BS in a quantitative field (Marketing, Economics, Mathematics, etc.)

Preferred Qualifications

• MBA degree
• Experience in retail or e-commerce
• Direct experience with loyalty programs

About the Company

Rue Gilt Groupe is a premier off-price e-commerce portfolio company comprising Rue La La, Gilt, and Shop Simon. We specialize in daily sale events that allow customers to discover premium and luxury brands at significant discounts.