Director, Learning Experience Architecture

Responsibilities

• Partner with senior client stakeholders to diagnose performance challenges and define learning strategies that drive measurable business outcomes
• Translate complex problems into scalable, multi-modal learning architectures and program approaches
• Set and enforce design, quality, and measurement standards across the organization
• Review and elevate work from senior designers and consultants to strengthen consulting rigor
• Lead discovery conversations to separate true business needs from surface-level training requests
• Shape solution design for proposals and high-value engagements
• Guide the application of AI and emerging tools across design and delivery workflows
• Coach and develop senior team members to raise strategic independence
• Oversee multiple complex programs at a strategic level to ensure quality and impact

Requirements

• 15+ years of experience in instructional design, learning strategy, or performance consulting
• Proven experience leading complex, enterprise-level learning engagements
• Strong performance consulting mindset with the ability to connect learning to business outcomes
• Expertise in designing large-scale, multi-audience learning ecosystems
• Experience working directly with senior stakeholders and navigating ambiguity
• Track record of setting standards and improving organizational quality
• Familiarity with AI-enabled design workflows and emerging learning technologies

About the Company

Infopro Learning is a global leader in learning and performance solutions, helping organizations drive measurable business results through strategic instructional design and high-impact learning experiences.