Director, International Sales Engineering

Responsibilities

• Build and mentor a world-class Sales Engineering team across EMEA, APAC, and Japan
• Partner with International Sales Leadership to drive revenue and execute complex enterprise deals
• Develop and execute the Agentic AI International GTM strategy
• Lead executive-level technical engagements with CIOs, CTOs, and IT Directors
• Navigate international market complexities including data residency, GDPR, and localization
• Enable and grow the international Channel organization
• Act as the voice of the international market to Product and Engineering teams
• Foster innovation and scalable processes across different time zones and cultures

Requirements

• BA/BS degree or equivalent practical experience
• Minimum 12 years of customer-facing experience in Solution Architecture, Sales Engineering, or similar roles
• Minimum 8 years of people management experience
• Proven track record of leading in international markets
• Hands-on experience with agentic AI, conversational AI, or AI-powered business applications
• Strong analytical, problem-solving, and communication skills
• Experience building relationships from C-Suite to IT Operations

About the Company

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center on a single platform powered by real-time AI.