Director, Internal Communications

Responsibilities

• Own and execute the global internal communications strategy to ensure employees receive timely, relevant, and consistent information.
• Build and manage the company intranet as an employee-first destination, driving adoption, engagement, and governance.
• Design and manage a multi-platform communications ecosystem including email, enterprise messaging, digital signage, video, and podcasts.
• Translate executive decisions and business milestones into engaging internal narratives.
• Draft, edit, and distribute memos and leadership communications, including time-sensitive updates outside standard business hours to accommodate global time zones.
• Develop a social-media-informed approach to internal content, applying platform thinking to the employee experience.
• Establish and manage engagement measurements, using data to pivot strategies and messaging approaches.
• Partner with Corporate Communications team members to manage information flow across various business units and geographies.

Requirements

• 5+ years of experience in internal communications, employee engagement, or enterprise communications.
• Strong understanding of intranet strategy, platform management, and digital-first content development.
• Excellent writing and editing skills with the ability to adapt tone across various platforms and formats.
• Experience managing communications for a large, globally distributed, and multicultural workforce.
• A data-driven mindset with experience building measurement frameworks and analyzing engagement trends.
• Proficiency with internal platforms such as SharePoint, Staffbase, Poppulo, or Viva Engage.
• Bachelor's degree in Communications, Journalism, or a related field.
• Flexibility to handle time-sensitive communications outside of standard business hours.

Benefits

• Inclusive, collaborative, and global community.
• Comprehensive medical, dental, vision, life, and disability coverage.
• 401K with employer matching.
• Industry-leading fertility coverage and support for childbirth or bonding.
• Paid leave for caregivers and programs for loved ones with neurodiversity.
• Subsidized back-up child and elder care.
• Reimbursement for adoption, surrogacy, tuition, and student loans.
• Time off for a winter recess.

About the Company

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. We operate at the intersection of music, entertainment, and technology, committed to artistic integrity, transparency, and entrepreneurship.