Director, Integrated Care & Experience

About the Company

Durham Community Health Centre (DCHC) is a registered charitable organization that provides integrated, accessible, and equitable community-based primary care, wellness services, and health education to community members in Durham who face barriers to health and well-being.

Responsibilities

• Provide strategic and operational leadership for primary care, clinical services, and integrated care programs
• Lead the development and implementation of integrated care models and pathways
• Provide executive oversight of clinical and community-based services to ensure high-quality care
• Offer leadership, coaching, and mentorship to managers and interdisciplinary teams
• Champion person-centred models of care that embed health equity and trauma-informed practice
• Develop and sustain strategic partnerships with health service providers, hospitals, and community agencies
• Monitor key performance indicators and use evidence to drive continuous quality improvement
• Manage assigned operational budgets and ensure financial stewardship

Requirements

• Undergraduate degree in health administration, health sciences, nursing, social work, public health, or business administration
• 5-7 years of progressive leadership experience in healthcare or related sectors
• Demonstrated success leading interdisciplinary teams and complex integrated health services
• Strong understanding of health equity, trauma-informed care, and social determinants of health
• Knowledge of Ontario's health system and community health centre frameworks
• Experience in strategic planning, budget oversight, and risk management
• Valid Ontario driver's licence and access to a reliable vehicle
• Full vaccination against COVID-19

Preferred Qualifications

• Master's degree in a relevant field
• Experience leading primary care or clinical services specifically