Director, Hyperscalers

Responsibilities

• Own and develop SVP/C-level relationships at top-tier hyperscaler organizations across Cloud Infrastructure, Productivity Platforms, and Conversational AI.
• Define and execute a multi-pillar partnership strategy, including commercial negotiations, Cloud Marketplace fee structures, and co-investment frameworks.
• Lead RingCentral’s AI co-innovation agenda by defining joint use cases and co-engineering priorities for RingSense AI.
• Drive Cloud Marketplace presence and co-sell motions, including negotiating listing terms and establishing joint RFP protocols.
• Build and operate partner enablement programs for hyperscaler sales teams and SI ecosystems.
• Lead and develop the Hyperscaler Alliance team while driving cross-functional interlock across Product, Engineering, Sales, and Marketing.

Requirements

• 12+ years of experience in strategic alliances or business development.
• 7+ years of specific focus on a major hyperscaler ecosystem (Cloud Infrastructure, Productivity Suites, or Generative AI).
• Proven track record of managing complex multi-party alliance agreements at the executive level.
• Deep understanding of UCaaS, CCaaS, and CX technology.
• Hands-on knowledge of enterprise AI capabilities, including foundational LLMs and conversational AI.
• Bachelor's degree or equivalent professional experience.

Preferred Qualifications

• Prior employment at a major hyperscaler, a cloud-focused GSI (e.g., Accenture, Deloitte), or a technology ISV.
• Experience with Cloud Marketplace commercialization and securing preferred partner designations.
• Demonstrated experience applying Generative AI or enterprise ML platforms to customer engagement or communications intelligence.

Benefits

• Comprehensive medical, dental, vision, disability, and life insurance.
• 401K match and ESPP.
• Paid time off, sick leave, and paid parental/pregnancy leave.
• Family-forming benefits including IVF, adoption, and preservation.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
• Employee assistance programs, legal services, and student loan refinancing assistance.

About the Company

RingCentral is a leading provider of business cloud communications and contact center solutions. Our powerful Message Video Phone™ (MVP™) global platform empowers modern, distributed workforces to communicate, collaborate, and connect from any location and any device. We are a $2 billion annual revenue company dedicated to driving innovation in UCaaS, Contact Center, and AI-powered communications.