Director, Growth Multiplier (Salesforce Practice)

Responsibilities

• Lead the Global Delivery Centre as a growth multiplier, scaling the practice and increasing its strategic impact.
• Build, manage, and mentor a world-class professional services team, fostering a high-performance and inclusive culture.
• Drive business growth by applying a sales mindset to delivery leadership, identifying new opportunities, and winning enterprise accounts.
• Oversee the successful delivery of complex Salesforce implementations across various engagement models to ensure customer value.
• Champion the Global Delivery Centre's capabilities internally and externally to position it as a strategic differentiator.
• Collaborate with Product and Engineering teams to drive the feedback loop for continuous product improvement.
• Present compelling solutions and strategic proposals to C-suite executives and internal stakeholders.

Requirements

• 18+ years of experience in consulting or professional services within a software company.
• Proven track record of scaling teams, building practices from scratch, and driving measurable revenue growth.
• Deep expertise in Salesforce ecosystems, specifically Sales Cloud, Service Cloud, and/or Industry Clouds.
• Extensive experience in pre-sales management and navigating complex enterprise sales cycles.
• Demonstrated success in leading at least five large-scale Salesforce cloud project implementations.
• Strong understanding of integration frameworks and the ability to deliver scalable, robust technical solutions.
• Exceptional communication skills with the ability to influence stakeholders at all levels, from technical teams to executives.

Preferred Qualifications

• Domain expertise in Life Sciences, Manufacturing, Automotive, Retail, or Consumer Goods.
• Experience with Data & AI / Agentic Tech Stacks.
• Knowledge of specialized services such as Data Migration, DevOps, and Marketing & Loyalty.

About the Company

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are a company driven by innovation, trust, and a commitment to using business as a platform for positive change in the world.