Director, Global Commercial Digital, Customer Engagement

Responsibilities

• Act as the global business owner for digital platforms, defining the strategic vision, roadmap, and governance for commercialization.
• Lead the design, development, and rollout of new digital capabilities in partnership with IT and regional teams.
• Translate global and local business objectives into actionable digital programs and measurable outcomes.
• Drive digital transformation and platform adoption across diverse global regions, ensuring alignment with local needs and regulations.
• Establish and monitor KPIs, dashboards, and reporting frameworks to communicate business impact to senior leadership.
• Serve as a subject matter expert in emerging digital trends, platforms, and tools within the commercial pharma space.
• Ensure all digital initiatives comply with GxP, FDA, EMA, and other relevant digital regulations.

Requirements

• 8+ years of experience in pharma commercial digital product ownership or digital transformation roles.
• Proven expertise in managing commercial digital platforms, specifically Veeva Vault CRM and PromoMats.
• Demonstrated experience leading large-scale, global or multi-region digital initiatives.
• Strong background in program or project management with the ability to lead complex cross-functional initiatives.
• Bachelor's degree in Business, Information Systems, or a related field.
• Experience influencing senior stakeholders and operating at an executive level.
• Strong understanding of systems integration, analytics tools, and digital compliance/governance.

Benefits

• Comprehensive medical, dental, and vision insurance.
• 401(K) plan with company match.
• Paid Time Off including vacation, sick leave, and a year-end U.S. shutdown.
• Parental and childbirth leave assistance.
• Tuition reimbursement and student loan assistance programs.
• Professional development and wellbeing incentive platforms.

About the Company

BioNTech is a biotechnology company dedicated to revolutionizing medicine by translating cutting-edge science into survival. We are a community of innovators and scientists working to address high medical needs, such as cancer and infectious diseases, to improve health outcomes worldwide.