Director, Fulfillment

Responsibilities

• Lead daily activities for a high-volume pick, pack, and ship fulfillment center
• Build and establish a strong leadership pipeline across fulfillment, quality, warehouse, and shipping
• Develop high standards for execution to meet all KPIs and financial metrics
• Drive continuous improvement regarding safety, quality, cost, and delivery
• Act as a liaison between site operations and headquarters functions
• Communicate company goals and priorities to the full fulfillment center team

Requirements

• 10+ years of management experience leading a fulfillment operations center
• Bachelor's Degree required
• Deep knowledge of Lean and Agile Production
• Comprehensive background in fulfillment, shipping, receiving, and warehousing
• Experience with inventory control management and WMS implementation
• Familiarity with FSMA, HACCP, and SQF
• Ability to manage large-scale workforces (2000+ employees)
• Willingness to work weekends and/or night shifts as needed

Preferred Qualifications

• Master's Degree
• APICS CPIM or CSCP certification
• Experience in food service, food production, or kitting

Benefits

• Competitive hourly rate and team bonus opportunities
• 401K company match with immediate vesting
• Generous PTO and flexible attendance policy
• Comprehensive health and wellness benefits effective first day
• Up to 85% discount on HelloFresh meal plan subscriptions
• Access to Employee Resource Groups