Director Credit Services

Responsibilities

• Protect accounts receivable assets by investigating customer financial status and approving credit.
• Lead and motivate the credit services team, overseeing staff training, development, and performance.
• Establish and enforce credit policies, including dollar limits, risk management, and exposure guidelines.
• Oversee the order-to-cash process, including consolidated invoicing and prompt collections across multiple business units.
• Collaborate with sales, distribution, and finance teams to solve customer issues and support business needs.
• Analyze market and economic conditions to adjust credit policies to maximize opportunity and minimize exposure.
• Drive continuous improvement in the quote-to-cash cycle and identify opportunities for automation and technology enhancements.
• Ensure compliance with corporate financial practices, SEC, GAAP, and other industry/government regulations.

Requirements

• Bachelor's Degree in Business, Finance, or a related discipline.
• 8-10 years of progressive experience in professional financial management or credit roles.
• Minimum of 5 years in a leadership role.
• Strong knowledge of SEC, GAAP, and the Uniform Commercial Code (UCC).
• Proficiency in ERP and accounting/financial reporting systems.
• Ability to travel more than 10% of the time.
• Excellent communication, negotiation, and strategic thinking skills.

Preferred Qualifications

• Experience working with dealer distribution networks.
• Proven experience working on cross-functional leadership teams.
• Familiarity with project management and process mapping.

About the Company

MillerKnoll is a collective of design brands coming together to remake modern for the 21st century. Our purpose is design for the good of humankind, striving to build a more sustainable, equitable, and beautiful future for everyone.