Director, Client Strategy

Responsibilities

• Own and manage relationships with 8-12 high-value Fortune 500 enterprise accounts
• Serve as the primary strategic advisor and trusted partner to senior decision-makers
• Conduct regular business reviews and strategic planning sessions with key stakeholders
• Drive aggressive annual upsell targets, specifically focusing on the Opportunities product
• Create and deliver compelling business cases demonstrating ROI for expansion initiatives
• Run enterprise sales cycles, navigating complex organizations and negotiating deals
• Partner with Sales, Product, and Technical teams to ensure a seamless client experience
• Advocate for client needs to drive product roadmap and feature prioritization

Requirements

• 7+ years of enterprise account management or client success experience with Fortune 500 companies
• Direct responsibility for commercial agreements regarding renewals and revenue growth
• Proven track record of achieving annual upsell targets
• Experience managing complex, multi-stakeholder relationships in enterprise environments
• Strong experience with enterprise renewal cycles, procurement processes, and contract negotiations
• Exceptional negotiation, presentation, and executive presence capabilities
• Strong analytical and strategic thinking skills

Preferred Qualifications

• Experience closing $1M+ deals
• Background in B2B technology, SaaS, performance marketing, or professional services
• Proficiency with Salesforce or other CRM systems
• Strong business acumen regarding financial metrics and operations

Benefits

• Medical & Dental Coverage at 70%
• Equity in ShopMy
• Flexible PTO and Birthday PTO
• 14 weeks of parental leave
• Wellness, Technology, and Learning & Development stipends
• 401k program with 3% automated contribution
• Wellhub Membership and company retreats

About the Company

ShopMy is transforming e-commerce by building the infrastructure for human-led curation at scale. A recently minted unicorn, ShopMy helps brands run performance-driven creator programs while enabling creators to monetize their influence through authentic recommendations.