Director, Client Services

Responsibilities

• Lead the development of key client relationships as a senior strategic advisor, providing technical and client service excellence.
• Craft innovative technical solutions that meet client business goals and align with their technology stack dependencies.
• Manage, motivate, and empower a cross-functional team of Account Managers and Traders to drive consistent year-over-year account growth.
• Partner with Client Services leadership to shape long-term business strategy and participate in product roadmap discussions.
• Drive business growth through strategic cross-selling and upselling opportunities by understanding core client needs.
• Collaborate with Business Development, Product, and Engineering teams to solve complex business challenges and identify growth opportunities.

Requirements

• Extensive experience within the digital and programmatic advertising industry in a client-focused role.
• Proven track record in senior leadership, managing and developing high-performing teams.
• Strong technical background in advertising technology (DSP, SSP, MarTech, or similar).
• Experience establishing and nurturing long-standing, consultative relationships with senior-level stakeholders.
• Excellent communication, negotiation, and influencing skills.
• Ability to demonstrate good judgment and resolve conflict in fast-paced, ambiguous environments.

Preferred Qualifications

• Experience working at an online publisher, agency, or major advertising technology firm.
• Demonstrated ability to act as a "player-coach," balancing high-level strategy with hands-on team mentorship.

About the Company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Our technology helps advertisers reach the right audiences across the open internet—from streaming TV and podcasts to mobile apps and news. We are committed to making advertising more transparent, effective, and responsible to support trusted journalism and quality entertainment worldwide.