Director, Client Service (Political)

Responsibilities

• Manage a portfolio of political accounts, working alongside Account Management and Business Development teams.
• Create 12-month growth strategies to help clients achieve their specific objectives.
• Lead the development of RTB buying strategies, optimization algorithms, and data visualizations.
• Act as a subject matter expert on The Trade Desk platform, mentoring clients and internal teams on best practices.
• Combine data analysis and technical expertise to solve complex campaign challenges.
• Collaborate with Product Management to define and prioritize platform features and enhancements.
• Develop trading best practices, including training collateral and internal resources.
• Execute onboarding plans to ensure customer success with the real-time buying platform.
• Mentor junior members of the Client Services practice.

Requirements

• Bachelor’s Degree or greater.
• 7+ years of online adtech operations or trading experience.
• 4+ years of client-facing experience.
• Direct experience working with clients in the political space.
• Proficiency in SQL, Python, or similar scripting languages.
• Expertise in Excel, including pivot tables and complex data manipulation.
• Strong leadership skills with the ability to set goals and hold teams accountable.
• Experience with ad exchanges, aggregators, ad servers, and data onboarding platforms.
• Proven track record of optimizing CPA and CPC direct marketing campaigns in an RTB environment.
• Deep understanding of MMM, attribution, data flow, and identity issues.

About the Company

The Trade Desk is a global technology company and the world’s leading independent platform for digital advertising. Our technology helps advertisers reach the right audiences across the open internet—from streaming TV and podcasts to mobile apps and news. We are driven to solve meaningful challenges and build a more transparent, effective, and responsible advertising ecosystem.