Director, B2B & Corporate Communications

Responsibilities

• Develop and execute comprehensive B2B communication strategies to strengthen relationships with restaurant customers, partners, and industry influencers
• Lead external storytelling regarding product innovation, AI developments, and industry milestones
• Own communications for global partnerships and integrations, managing co-announcements with major technology platforms
• Direct proactive and reactive media relations, including crisis navigation and data policy defense
• Manage the executive bench by crafting talking points, speeches, and preparing leadership for high-profile appearances
• Establish communications governance, including approval workflows, messaging guardrails, and KPI reporting

Requirements

• 10+ years of experience in B2B public relations or corporate communications within the technology or hospitality sectors
• Experience managing public relations and communications strategy on a global scale
• Proven track record managing high-stakes issues, policy responses, and competitive positioning
• Experience advising executive leadership on complex communications and reputational matters
• Ability to work in a hybrid capacity from the New York City or Norwalk, CT office

Preferred Qualifications

• Experience managing co-marketing or joint-communication strategies with global technology platforms
• Ability to utilize data insights and performance metrics to shape corporate messaging
• Experience collaborating across brand, product, and legal teams within a global matrixed organization
• Background in managing communication frameworks for emerging business units or scaling technology solutions

Benefits

• Hybrid work model with flexibility
• Mental health support including company-paid therapy and Headspace subscriptions
• Annual company-wide recharge week
• Paid parental leave and generous vacation time
• Professional development dollars and leadership training
• Free lunch 5 days per week and beautiful office amenities

About the Company

OpenTable, part of Booking Holdings, Inc., is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on their guests and their bottom line, while enabling diners to discover and book the perfect restaurant for every occasion.