Director - Architecture

Responsibilities

• Serve as a senior thought partner to executives, translating complex business and technology strategies into clear architectural narratives.
• Shape and socialize the Enterprise Business Capability Model (EBCM) to ensure alignment across Product, Engineering, and Business units.
• Lead business architecture for high-impact use cases, including API strategy alignment, M&A simplification, and platform rationalization.
• Conduct capability-to-technology mapping and process analysis to identify modernization opportunities and redundancies.
• Drive alignment across senior stakeholders to shape integrated architectures that enable reuse and accelerate digital transformation.
• Lead and mentor a high-performing team of business architects and analysts.
• Identify opportunities to leverage Generative AI and automation to modernize enterprise operating models.

Requirements

• Proven experience in Business Architecture, Strategy, or Management Consulting (e.g., McKinsey, BCG, Bain, Accenture, Deloitte).
• MBA or Master’s degree in Business, Strategy, Information Systems, or a related field.
• Deep expertise in capability modeling, value streams, and business process architecture.
• Strong understanding of enterprise platforms, API ecosystems, and integration architectures.
• Exceptional executive storytelling skills with the ability to influence C-level leadership.
• Demonstrated ability to facilitate alignment across large, matrixed organizations.

Preferred Qualifications

• Experience within a global financial services or payments enterprise.
• Familiarity with Enterprise Architecture frameworks such as TOGAF or BizBOK.
• Background in large-scale modernization, platform rationalization, or M&A integration.
• Knowledge of domain-driven design and API productization.

Benefits

• Competitive base salaries and bonus incentives.
• Comprehensive medical, dental, vision, life insurance, and disability benefits.
• Flexible hybrid working model.
• Generous paid parental leave policies.
• Career development and training opportunities.
• Access to global on-site wellness centers and confidential counseling support.

About the Company

American Express is a global leader in payments and financial services, dedicated to powering growth and innovation through trust and efficiency. Our Enterprise Technology Services organization supports the delivery of technology, digital, and data capabilities globally to ensure a high-quality experience for customers and colleagues alike.