Director, Applied AI

About the Company

Metropolis is pioneering the Recognition Economy, creating artificial intelligence to make the real world responsive. From transforming parking into a seamless experience to expanding intelligence across retail and hospitality, Metropolis is building a world that feels instinctive and magical.

Responsibilities

• Own the Applied AI roadmap by identifying high-leverage opportunities to rebuild business processes across finance, operations, revenue, and GTM
• Hire, develop, and lead a team of AI Engineers and Process Analysts while establishing a culture of fast iteration
• Partner deeply with functional leaders to design AI-first solutions to eliminate friction
• Set standards for designing, evaluating, and deploying AI workflows, including prompt systems and LLM integrations
• Establish metrics for process transformation, including time savings, error reduction, and cost impact
• Serve as the internal authority on applied AI capabilities, tooling trends, and emerging best practices
• Present strategy, progress, and results to senior leadership and the executive team

Requirements

• 7+ years of experience in software engineering, AI/ML, or technical product leadership
• At least 2 years leading teams that shipped AI-powered systems in production
• Deep hands-on familiarity with LLMs, agentic workflows, and AI automation tooling (OpenAI, LangChain, vector databases)
• Strong engineering skills with the ability to review and guide technical decisions
• Track record of driving organizational change through technology and change management
• Excellent communication skills to distill complex AI concepts for non-technical executives
• Bias toward shipping and maintaining high standards