Director - Account Management

Responsibilities

• Support the Client Director in delivering innovative and creative solutions aligned to client briefs
• Manage day-to-day client relationships and act as a trusted advisor to stakeholders
• Collaborate across Dentsu’s capabilities and network to leverage products and services that drive business value
• Project manage integrated communication plans, including timelines, budgets, and deliverables
• Review plans and identify opportunities to improve profitability, efficiency, and innovation
• Lead, mentor, and motivate internal teams to deliver best-in-class work
• Ensure seamless coordination between strategy, creative, media, analytics, and production teams
• Provide accurate project updates, timelines, and status reports to clients
• Maintain high standards of execution and ensure all deliverables meet client expectations
• Identify opportunities for account growth and support business development initiatives

Requirements

• Bachelor's degree in Marketing, Communications, Business, or a related field
• 6+ years of experience in digital account management or client servicing within an agency environment
• Strong understanding of digital marketing, social media, content, and integrated campaign delivery
• Proven ability to manage large accounts and multiple stakeholders
• Excellent communication, presentation, and negotiation skills
• Strong project management and financial acumen
• Leadership experience with the ability to coach and develop teams
• Experience working with large consumer, banking, automobile, or enterprise brands
• Familiarity with budgeting, forecasting, and commercial management

About the Company

Dentsu International comprises five leadership brands: Carat, Dentsu Creative, dentsu X, iProspect, and Merkle. Operating in over 145 markets worldwide, Dentsu provides best-in-class services in Media, Customer Experience Management (CXM), and Creative. Dentsu India is the second-largest advertising agency network in India, helping major brands win, keep, and grow their customers through integrated growth solutions.