Direct Support Worker

Responsibilities

• Provide a safe, stable, and nurturing residential environment for female youth in crisis.
• Support residents' emotional, psychological, and physical needs through individual counseling and crisis intervention.
• Implement case plans and follow through with required programming for each youth.
• Maintain accurate, objective documentation and logs regarding resident behaviors, activities, and concerns.
• Prepare meals and snacks while maintaining high standards of cleanliness and food safety in the home.
• Ensure the safety of all residents and property by following program policies and procedures.
• Communicate effectively with residents, staff, and external agencies such as the Ministry of Social Services.
• Perform shift exchanges to ensure the seamless transfer of critical information to the next team.

Requirements

• Post-secondary diploma or degree in Social Science, Social Work, Psychology, or a related field.
• Minimum of one year of experience in a related field.
• Non-Violent Crisis Intervention Certificate (or willingness to obtain).
• Valid First Aid/CPR certification.
• TCI Training.
• Food Safe Certificate.
• Clean Driver’s Abstract.
• Ability to work overnight shifts (specifically Saturday and Sunday 12 AM - 8 AM).

Preferred Qualifications

• Experience working within the field of Mental Health and Addictions.
• Demonstrated understanding of the Behaviour Based Model.
• Proficiency in Microsoft Office and general computer skills.

About the Company

The Salvation Army is a faith- and values-based organization that has served people in need for more than 130 years. We provide essential services including food, clothing, and shelter, while supporting those facing unemployment, addiction, and family challenges. We are dedicated to sharing hope, service, dignity, and stewardship in the communities we serve.