Digital Planning & Support Manager

Responsibilities

• Lead annual budget, business plan, and forecast cycles for Digital Services functions and markets
• Partner with Finance and Business Navigation teams to review cost allocations and optimize investments
• Drive cost transparency and budget control through continuous monitoring and variance analysis
• Prepare and present Digital Board materials with actionable financial insights
• Analyze performance trends and develop digital cost models, KPIs, and dashboards
• Own and evolve planning processes, governance routines, and reporting frameworks
• Lead process improvement initiatives to enhance efficiency in financial operations

Requirements

• Strong financial acumen and understanding of financial concepts
• Understanding of Digital/IT service models, cost drivers, and investment planning
• Broad business understanding
• Awareness of new technology trends
• Understanding of agile and scrum ways of working

Preferred Qualifications

• Deep knowledge of IKEA Retail and Shopping Centre business planning and processes
• Ability to connect financial and operational insights

About the Company

Ikano Retail is an IKEA franchisee part of the Ikano Group. We operate in Singapore, Malaysia, Thailand, and the Philippines, offering well-designed, functional home furnishing products and developing shopping centres anchored by IKEA.