DevOps/Site Reliability Engineer

Responsibilities

• Serve as the primary point of contact for production application escalations, including triage, diagnosis, and resolution
• Monitor application and infrastructure health and remediate anomalies
• Develop and maintain runbooks, escalation procedures, and operational documentation
• Manage and improve the infrastructure stack, including reverse proxies, IAM, secrets, and container orchestration
• Automate provisioning, deployment, and configuration management
• Own the observability stack, including monitoring, alerting, dashboards, and centralized logging
• Collaborate with developers to drive root-cause fixes and ensure applications emit useful metrics
• Provide backup support to customer support roles during peak demand or absences

Requirements

• 3–5+ years of experience in DevOps, SRE, platform engineering, or production support
• Strong Linux/Unix systems administration fundamentals
• Hands-on experience with containerization and container orchestration
• Experience with database administration (relational and/or document stores)
• Familiarity with reverse proxy configuration, TLS/certificate management, and identity systems
• Experience with monitoring, logging, and alerting tools in production
• Proficiency in scripting and automation (Bash, Python, PowerShell, or similar)
• Strong troubleshooting and diagnostic skills across application and infrastructure layers
• Must be authorized to work full time in the U.S. without sponsorship

About the Company

BTIG is a global financial services firm specializing in institutional trading, investment banking, research, and related brokerage services, operating out of 20 cities worldwide.