DevOps Engineer

Responsibilities

• Design, implementation, and automation of large-scale distributed systems
• Build tools and automation to improve availability, scalability, latency, and efficiency
• Work with Engineering teams to deliver high-quality software in a fast-paced environment
• Monitor production and development environments to build preventive measures
• Work with delivery teams on software improvements to achieve higher availability and lower MTTD
• Participate in on-call rotation (1 weekend, every 5-6 weeks)

Requirements

• 3–6 years of public cloud experience (GCP or AWS)
• 3–6 years of private cloud experience (OpenStack, VMware ESXi)
• 3–6 years of Linux experience (CentOS/Ubuntu)
• 3–6 years of networking experience
• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker
• Experience with GitLab, ArgoCD, CI/CD methodologies & tools
• Experience with Infrastructure as Code (Terraform), Python or other scripting languages
• Experience with Ansible config management tool
• Experience with Prometheus, Loki, Alertmanager, or Grafana observability tools
• Experience with Incident Management Process and SRE best practices
• Bachelor's of Science degree in Computer Science or equivalent experience

About the Company

Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.