Development Operations & Administration Manager

Responsibilities

• Build and manage core Development infrastructure, including SOPs, policies, reporting protocols, and workflow documentation
• Oversee moves management processes to ensure disciplined tracking and progression of donor relationships
• Coordinate stewardship activity and reporting for high-profile donors and institutional partners
• Provide administrative leadership and oversight to shared operational staff supporting Development and Communications
• Manage complex scheduling, logistics, and coordination across multiple institutions and leadership teams
• Support campaign planning and readiness activities to accelerate fundraising outcomes

Requirements

• 5–7 years of experience in Development operations, advancement administration, or a closely related field
• Experience supporting start-up or growth-phase organizations
• Strong project management skills and experience developing operational structures
• Demonstrated experience managing moves management systems and operational workflows
• Excellent interpersonal, organizational, and communication skills
• Ability to manage multiple projects simultaneously in a complex, matrixed environment
• Ability to work independently and operate effectively amid evolving priorities and ambiguity

Preferred Qualifications

• Familiarity with CRM systems and fundraising reporting tools
• Experience providing functional direction to shared or dotted-line staff
• Ability to contribute to the yearly strategic planning of the department
• Experience in higher education, academic medicine, or healthcare philanthropy

About the Company

Xavier Ochsner College of Medicine (XOCOM) is a newly established medical school in New Orleans, created through a historic partnership between Xavier University of Louisiana—the nation’s only Catholic HBCU—and Ochsner Health. XOCOM serves as the only HBCU medical school in the Gulf South, dedicated to advancing access, affordability, and long-term institutional strength through distinguished faculty and philanthropic investment.