Destination Support Specialist

About the Company

UJV is a service-driven team of experts that work behind the scenes, engineering luxury travel experiences for advisors globally, so they can grow their business and fully satisfy their exclusive clients.

Responsibilities

• Convert supplier quotations into client-ready proposals and verify pricing accuracy
• Search for availability across hotels, services, and flights
• Load confirmed bookings into internal reservation systems and verify invoices
• Draft responses to client and travel advisor inquiries and pre-travel confirmation emails
• Maintain internal knowledge base materials including tipping guides and travel regulations
• Support Destination Specialists with itinerary revisions and operational tasks

Requirements

• Background in the hospitality or travel industry
• Strong familiarity with Africa as a luxury travel destination
• Highly detail-oriented with strong organizational skills
• Ability to handle multiple itineraries and operational tasks with high accuracy

Preferred Qualifications

• Experience working with Destination Management Companies (DMCs)
• Familiarity with Wetu or similar itinerary-building platforms