Desktop Engineering System Administrator 1

Responsibilities

• Administer SCCM to design, build, and maintain custom operating system images and manage application deployments.
• Manage Microsoft Intune and Unified Endpoint Configuration Management (UECM) for Windows, macOS, iOS, and Android devices.
• Support mission-critical Virtual Desktop Infrastructure (VDI), including server operating systems and SQL Server applications.
• Deploy, configure, and manage enterprise print services and infrastructure.
• Perform routine system maintenance, including patching, health checks, and software updates.
• Collaborate with IT Security to deploy and maintain enterprise software and risk mitigation tools.
• Provide Tier 3 support to desktop support analysts and develop technical documentation and training materials.

Requirements

• Bachelor's degree with 1 year of experience, or equivalent professional experience.
• Hands-on experience with Microsoft SCCM and/or Intune in an enterprise environment.
• Strong understanding of Windows 11, Windows Server 2019+, and Azure Active Directory.
• Experience with application packaging and task sequences.
• Proficiency in PowerShell scripting and automation.
• Working knowledge of Active Directory, Group Policy, and core networking fundamentals.

Preferred Qualifications

• Bachelor's degree with 3 years of experience.
• 5+ years of experience with SCCM, Intune, and Autopilot deployments.
• Familiarity with Microsoft SQL Server and SCCM reporting.
• Master-level experience supporting macOS, iOS, and Android devices.
• Knowledge of Virtual Desktop Infrastructure (VDI), VMware, and Linux operating systems.

Benefits

• Health, life, dental, and vision insurance.
• Retirement options and flexible spending accounts.
• Various leave options and paid holidays.
• Tuition exemption for qualified positions.
• Training and development opportunities and employee discounts.

About the Company

Louisiana State University is a premier flagship land-grant institution dedicated to academic excellence, groundbreaking research, and community service across the state of Louisiana.