Design Specialist

Responsibilities

• Drive sales by delivering personalized design consultations and solutions that meet client needs
• Build and maintain relationships with clients, trade professionals, and the local design community
• Meet and exceed sales performance goals, including revenue targets, conversion rates, and client retention metrics
• Leverage design expertise to guide clients through product selection, space planning, and styling
• Manage the full client lifecycle using CRM tools and outreach strategies
• Maintain visual merchandising standards and contribute to the overall store aesthetic
• Conduct in-home consultations and attend off-site meetings with trade clients as needed

Requirements

• Experience in retail sales, design consulting, or customer success
• Background in interior design, architecture, or a related field
• Proficiency with Microsoft Office
• Proficiency with design tools such as SketchUp or AutoCAD
• Ability to lift 20+ lbs and work in a fast-paced, team-oriented environment
• Availability to work weekends and holidays

Benefits

• Competitive hourly base with uncapped commission on shipped items
• Performance-based bonus plan
• Medical, dental, and vision insurance
• 401(k) with 4% company match
• Paid vacation, holidays, and parental leave
• Commuter benefits up to $150/month
• Generous employee discounts and professional development opportunities

About the Company

Design Within Reach is part of the MillerKnoll collective, dedicated to redefining modern design for the 21st century. We believe in sourcing exceptionally crafted, built-to-last furnishings that move with you through generations. Our purpose is design for the good of humankind, supporting a more sustainable, equitable, and beautiful future.