Design Researcher

Responsibilities

• Design and execute multi-faceted research plans, including qualitative discovery research on jobsites and competitive product analysis.
• Build and maintain a network of professional users to understand evolving needs and work contexts.
• Analyze and synthesize research findings into actionable insights for new features, functionalities, and business approaches.
• Plan and facilitate hands-on tool evaluations, team workshops, and participatory co-creation sessions.
• Present research findings to key stakeholders using engaging storytelling, photos, video, and demonstrations.

Requirements

• Master's degree in Psychology, Anthropology, Sociology, Industrial Design, Graphic Design, Business, or Engineering; or a Bachelor's degree in these fields plus one year of experience.
• Proficiency in Microsoft Office.
• Experience with video editing and 2D software (e.g., QuickTime, Adobe Creative Suite).
• Valid driver's license.
• Ability to travel domestically 25-40% for overnight assignments.
• Ability to present a project and its methodology during the interview process.

Preferred Qualifications

• Experience working in ambiguous, fast-paced environments.
• Strong ability to communicate complex ideas to diverse teams including engineers, designers, and marketers.
• Comfort approaching potential research participants in field environments like construction sites.

Benefits

• Health, dental, vision, and life insurance available on the first day.
• 401k retirement plan.
• On-site cafeteria and state-of-the-art fitness facility.
• Organized fitness classes, recreational sports leagues, and company outings.

About the Company

Milwaukee Tool is an industry-leading manufacturer of heavy-duty power tools, accessories, and hand tools for professional users worldwide. Founded in 1924, the company is dedicated to delivering innovative, trade-specific solutions that increase productivity and durability for the professional trades.