Deputy Project Director

Responsibilities

• Implement total quality management procedures within case management, enrollment, and customer services units
• Manage communication and coordination across service units
• Provide leadership to staff and collaborate with Department Heads to enhance performance
• Oversee timely and accurate reporting of operations metrics
• Act as primary point of contact for Income Maintenance to resolve case issues
• Build business process expertise and develop best practices
• Coordinate service delivery for Refuge Cash Assistance programs
• Compile data for quarterly reports

Requirements

• Bachelor degree or higher in Human Services, Business, or related field
• Five years of management experience with proven coaching and mentoring abilities
• Process-driven, analytical, and solution-focused mindset
• Knowledge of community resources, vocational rehabilitation, and disability issues
• Strong written and oral communication skills
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Valid driving record meeting company requirements

About the Company

Equus Workforce Solutions is a leading provider of workforce development services in North America, focusing on the development, design, and delivery of demand-driven workforce solutions.