Deputy Manager

Responsibilities

• Manage day-to-day client operations for the Medway and Sittingbourne areas
• Convert new client enquiries and support business growth targets
• Conduct care assessments and risk assessments to ensure regulatory compliance
• Manage and support a team of care staff to ensure exceptional service delivery
• Participate in an on-call rota and cover client visits as required
• Ensure all services comply with Care Standards regulations and legal requirements

Requirements

• Level 3 NVQ qualification (willingness to work towards Level 5 is preferred)
• Extensive experience in a care setting
• Proven staff management and leadership skills
• Strong knowledge of Care Standards regulations and compliance
• Proficiency in conducting care assessments and planning
• Valid driving licence and access to a vehicle for community travel
• Proficiency in Microsoft Office, Google Suite, or similar IT systems
• Ability to remain calm and agile while managing multiple priorities

About the Company

Home Instead is dedicated to brightening the lives of older people by providing them with a sense of purpose, wellbeing, and worth. Our Medway and Sittingbourne offices focus on delivering best-in-class quality care and support to our community.