Deputy Manager

Responsibilities

• Manage day-to-day client operations across the Medway and Sittingbourne areas
• Convert new client enquiries and support business growth targets
• Conduct care assessments and risk assessments to ensure regulatory compliance
• Manage a team of caregivers to ensure exceptional service delivery and workload management
• Participate in an on-call rota and cover client visits as required

Requirements

• Level 3 NVQ qualification (willingness to work towards Level 5 is preferred)
• Extensive experience in a care setting with strong staff management skills
• In-depth knowledge of Care Standards regulations and legislative requirements
• Proven ability in care assessment and care planning
• Valid driving licence and access to a vehicle for community travel
• Proficiency in Microsoft Office, Google Suite, or similar IT systems

About the Company

Home Instead is dedicated to brightening the lives of older people by providing them with a sense of purpose, wellbeing, and worth. Our Medway and Sittingbourne offices focus on delivering best-in-class quality care and support to help our clients thrive in their own homes.