Deputy Manager

Responsibilities

• Manage day-to-day client operations for the Medway and Sittingbourne areas
• Convert new client enquiries and conduct care assessments and risk assessments
• Ensure full compliance with Care Standards regulations and relevant legislation
• Manage and support the care team to ensure exceptional service delivery
• Support business growth and achieve development targets
• Participate in an on-call rota and conduct client visits as required

Requirements

• Level 3 NVQ (willingness to work towards Level 5 Diploma is preferred)
• Extensive experience in a care setting
• Strong knowledge of Care Standards regulations and compliance
• Proven skills in care assessment and care planning
• Valid driving licence and access to a vehicle for community travel
• Proficiency in Microsoft Office, Google Suite, or similar IT systems
• Ability to remain calm and agile while managing multiple priorities

About the Company

Home Instead is dedicated to brightening the lives of older people by providing them with a sense of purpose, wellbeing, and worth. Our Medway and Sittingbourne offices focus on delivering best-in-class quality care and support to help our clients thrive in their own homes.