Deployment Quality Associate

About the Company

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system.

Responsibilities

• Review install close-out photos and documentation to verify quality and adherence to installation standards
• Identify installation defects, compliance issues, or deviations from the initial design
• Create, assign, and manage rework tickets to ensure timely and effective resolution of installation deficiencies
• Track and analyze installer performance metrics to identify trends, training needs, and areas for improvement
• Communicate effectively with installation partners regarding quality expectations and required corrective actions
• Maintain a comprehensive database of installation quality records and rework activities
• Provide feedback to the Site Planning and Engineering teams to help refine installation standards
• Develop and update quality control checklists and documentation for the installation process
• Report on key quality metrics and installer performance to management

Requirements

• 2+ years of experience in site survey review, electrical installation, quality control, or a related technical field
• Proficiency in interpreting technical drawings and creating detailed diagrams
• Excellent analytical skills with the ability to meticulously review visual data from photographs
• Strong organizational skills and the ability to manage multiple tickets and priorities simultaneously
• Exceptional attention to detail and a commitment to high-quality work
• Proficient with computer software, including ticketing systems and data tracking tools
• Experience in a quality assurance or quality control role
• Experience with solar, battery, or EV charger installations
• Familiarity with performance management and vendor score-carding
• Certification in electrical or solar installation
• Knowledge of specific local electrical codes
• Strong problem-solving and root cause analysis skills