Deployment & Field Operations Lead

About the Company

Ready is building Portals — custom communication pods deployed in libraries and public spaces to expand access to essential services. These private, technology-enabled spaces allow people in underserved communities to attend telehealth appointments, take exams, access government services, and connect securely online.

Responsibilities

• Hire and manage local contractors or installation teams
• Travel to customer locations to receive, unload, assemble, and install Portals onsite
• Perform final mechanical setup, power-up, and system validation
• Configure networking, connectivity, and AV systems
• Troubleshoot issues during deployment and bring systems fully online
• Train local staff on operation and basic usage
• Plan shipment logistics from Fab Lab to deployment sites
• Coordinate freight, delivery timing, and site readiness
• Create repeatable installation playbooks and checklists
• Track equipment, parts, and deployment readiness

Requirements

• Experience in field installation, AV deployment, hardware implementation, or technical operations
• Strong mechanical aptitude and comfort assembling physical systems onsite
• Experience coordinating logistics, vendors, or project execution
• Ability to troubleshoot hardware, networking, or system issues independently
• Comfort traveling frequently for installations (40%-60%)
• AV installation or low-voltage wiring experience
• Basic networking or WiFi configuration experience
• Experience managing contractors or installation crews
• Ability to lift up to 25 lbs and perform physical assembly tasks

Benefits

• Competitive salary plus meaningful equity upside
• Competitive benefits for employees and dependents
• Opportunities to learn and grow in a startup environment
• Annual team retreats