Departmental Technician II

Responsibilities

• Create, maintain, and monitor user accounts across enterprise systems including Google Workspace, Okta, Active Directory, and Box.
• Coordinate ID Card Office duties, including processing new hires, alumni, and family members, capturing photos, and managing inventory.
• Provide mobile and digital support for mobileID activation and phone app management.
• Manage access requests for doors and support departments with schedule maintenance.
• Perform financial operations including billing reconcilements for ObieBuy and Obie Dollar deposits and preparing audit reports.
• Handle administrative logistics such as student scheduling, office operations, and hardware inventory/staging.

Requirements

• College degree or an equivalent combination of education and experience.
• 5-7 years of progressively responsible secretarial, clerical, or para-professional experience.
• Keyboarding speed of at least 50 wpm with a high emphasis on accuracy.
• Proficiency in Microsoft Office and above-average computer literacy.
• Excellent written and oral communication skills.
• Ability to lift boxes weighing up to 25 pounds.

Preferred Qualifications

• Ability to analyze information and determine appropriate courses of action.
• Experience planning and organizing work procedures and assembling resources.
• Ability to perform effectively in a fast-paced, high-pressure environment.
• Demonstrated commitment to confidentiality, integrity, and sensitivity.

About the Company

Oberlin College is a leading liberal arts college dedicated to academic excellence and social responsibility. This position is part of the Enterprise Infrastructure team, supporting the essential digital and physical access systems that keep the campus community connected and secure.