Department Manager

Responsibilities

• Lead, coach, and inspire a high-performing retail team to deliver exceptional customer service
• Manage store business results and critical metrics, including sales, budgeting, and planning
• Oversee the product life cycle from the stockroom to visual merchandising and the sales floor
• Recruit, assess, and onboard new teammates to ensure optimal staffing levels
• Equip employees with the necessary tools and training to succeed in their daily responsibilities
• Implement service principles and represent the global culture of sport and the NIKE brand

Requirements

• Three years of customer-facing retail or hospitality experience
• One year of leadership experience
• Demonstrated ability to recruit, build, and lead high-performing teams
• Proficiency in Microsoft Office and retail business systems
• Proven ability to utilize tools for conflict resolution, employee coaching, and counseling
• Ability to bend, squat, reach, climb a ladder, and stand for extended periods
• Availability to work mornings, nights, weekends, and holidays as needed

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) Plan, CERA, and Employee Stock Purchase Plan (ESPP)
• Accrued Paid Time Off and Holiday Pay
• Employee discounts of up to 50% on Nike, Converse, and Jordan products
• Access to mental, emotional, and financial coaching and education programs

About the Company

NIKE, Inc. is a global leader in athletic footwear, apparel, and equipment. We believe that if you have a body, you are an athlete, and we strive to bring the culture of sport to life through innovation, inspiration, and a commitment to diversity and inclusion.