Department Manager

Responsibilities

• Lead and support your team to ensure exceptional customer service and operational standards
• Manage department performance by analyzing sales, identifying opportunities, and setting action plans
• Oversee team scheduling and manage store opening and closing routines
• Recruit, onboard, and train team members while fostering an inclusive culture
• Monitor fashion trends and market preferences to maintain a competitive advantage
• Represent the brand positively during all customer interactions

Requirements

• Experience in retail management and operations
• Strong leadership and coaching skills
• Expertise in sales planning, analysis, and monitoring using customer-centric tools
• Ability to work in a dynamic, collaborative environment
• Analytical mindset with the ability to manage statistics and figures
• Strong communication and creative problem-solving skills

Benefits

• Monthly gross salary between €2,400 and €2,600 on a 13-month basis
• 25% personal discount on all H&M Group brands
• Variable compensation based on company performance
• Employee savings account and retirement premium program
• Health insurance and provident fund
• Meal vouchers (€9 with 55% employer coverage)
• 75% public transport reimbursement
• 23 RTT days per year