Department Manager

Responsibilities

• Lead and support the department team to deliver an inclusive, high-performing store culture
• Drive customer experience, sales, profit, and commercial execution across the department
• Analyze sales, budgets, and store performance to identify opportunities and optimize results
• Oversee staffing, scheduling, onboarding, performance management, and team development
• Maintain visual standards, stock levels, fitting room routines, and store presentation
• Ensure operational routines, legal requirements, and opening/closing procedures are followed

Requirements

• Strong leadership and communication skills
• Analytical mindset with comfort using numbers and statistics
• Customer-centric, performance-driven approach
• Experience in retail operations and team management
• Ability to manage priorities in a fast-paced environment

Benefits

• Staff discount across H&M Group brands
• Health, dental, and vision coverage
• Paid leave and wellness-related benefits
• Retirement and commuter benefits
• Employee assistance and development opportunities

About the Company

H&M is a global fashion retailer focused on making style accessible for the many. The company emphasizes inclusion, belonging, and career growth across its worldwide teams.