Department Manager

Responsibilities

• Lead the team to deliver an outstanding customer experience by ensuring excellent operational and visual standards.
• Analyze sales performance, identify commercial opportunities, and create plans to optimize results, profits, and stock levels.
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop team members while fostering an inclusive and collaborative culture.
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge.
• Represent the brand positively during all customer interactions.

Requirements

• Proven experience in retail management and operations.
• Strong leadership and coaching skills with a passion for developing talent.
• Expertise in sales planning, analysis, and follow-up using customer-centric tools.
• Analytical mindset with the ability to manage statistics and work effectively with numbers.
• Ability to thrive in a collaborative, dynamic, and solution-focused environment.
• Strong communication skills and a keen interest in fashion trends and commerciality.

Benefits

• Extensive global development opportunities and access to a large talent community.
• Comprehensive benefits including health insurance and wellness support for self and family.
• Employee discount at H&M Group.
• A focus on work-life balance with a 5-day working week.
• An inclusive, values-driven work environment that encourages authenticity.

About the Company

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.