Department Manager

Responsibilities

• Lead and motivate the team to deliver exceptional customer service and maintain operational and visual standards
• Manage departmental operations, including sales performance analysis, stock levels, and commercial opportunities
• Create action plans to optimize results, profits, and inventory management
• Oversee team scheduling and manage store opening and closing routines
• Recruit, onboard, and coach team members to foster an inclusive and collaborative culture
• Stay updated on fashion trends and market preferences to maintain a competitive advantage

Requirements

• Proven experience in retail management and sales operations
• Strong leadership skills with a passion for coaching and developing teams
• Expertise in sales analysis, planning, and performance tracking using customer-centric tools
• Ability to work in a dynamic, fast-paced environment with a solution-oriented mindset
• Strong communication skills and a keen interest in fashion trends and commerciality
• Analytical mindset with the ability to manage statistics and work effectively with numbers

Benefits

• 25% personal discount on all H&M Group brands
• 13th-month bonus and potential variable compensation based on company performance
• Comprehensive health insurance and provident fund
• Meal vouchers (€9 per voucher with 55% employer contribution)
• 75% coverage for public transportation costs
• 23 days of RTT (reduction of working time) per year
• Extensive global career development opportunities and training programs

About the Company

The H&M Group is a global fashion company dedicated to making high-quality design, affordable prices, and sustainable solutions accessible to everyone. We are a community of passionate individuals driven by shared values and an inclusive culture, working together to push the fashion industry toward a more sustainable future.