Department Administration Manager

Responsibilities

• Lead the team by monitoring performance quality, driving process improvements, and fostering employee development
• Manage daily activities within the department, including billing, sales, order entries, and more
• Conduct employee performance reviews, document performance issues, and provide supportive counseling
• Collaborate with other managers to schedule staff effectively to meet business needs
• Engage with staff to establish work plans and assign duties, responsibilities, and scope of authority
• Offer technical advice and troubleshooting assistance when needed
• Create a positive working environment to boost employee morale and productivity
• Provide timely coaching, call support, and balanced feedback to associates

Requirements

• Bachelor’s degree preferred
• Minimum of two years of related experience or training
• Proficiency in MS Office Suites
• Excellent time management and multitasking skills
• Strong verbal communication and customer service skills

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous paid time off, paid holidays, and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Employee discounts for you and your immediate family

About the Company

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion. An industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products.