Dental Treatment Coordinator

Responsibilities

• Act as an advocate and educator for patients regarding their dental treatment plans.
• Conduct in-person, virtual, or telephone consultations to understand oral health history and objectives.
• Explain treatment plans, address patient concerns, and assist in prioritizing care and scheduling.
• Manage financial consultations, including coordinating payment plans and explaining insurance benefits (Private Insurance and Medicaid).
• Educate patients on alternative funding sources such as Friends of Man, Senior Dental Program, and other local trusts.
• Coordinate communication for outside referrals and manage all referral documentation within eCW.
• Collaborate with billing and Patient Care Representatives to ensure follow-up for missed or canceled appointments.
• Support the Practice Manager in meeting production goals and assist with general office duties as needed.

Requirements

• High school diploma or equivalent required (Bachelor's degree preferred).
• Minimum of 1 year of clinical experience (3 years preferred).
• Current CPR certification.
• Valid Colorado driver’s license and adequate auto insurance (if using a personal vehicle).
• Proficiency with eCW and standard office systems.
• Strong communication and problem-solving skills.
• Ability to perform data entry and interpret physician orders and clinical notes.

Preferred Qualifications

• Experience in case management or care coordination.

Benefits

• Competitive hourly wage ($19.27 - $28.91/hour).
• Medical, dental, and vision insurance.
• Retirement plan (403(b)).
• Paid time off (PTO) and paid holidays.
• Life, disability, and accident insurance.
• Clinical differentials and merchant ski passes.

About the Company

Northwest Colorado Health provides primary medical, dental, and behavioral health care to the community. With a staff of 11 providers across four locations, we serve more than 5,500 patients, delivering high-quality integrated healthcare in a caring and professional environment.