Dental Receptionist

Responsibilities

• Provide a professional reception service and ensure excellent patient care
• Create a welcoming environment for patients
• Maintain accurate patient records using Software of Excellence
• Answer telephones, schedule appointments, and collect patient charges
• Maintain reception cleanliness standards
• Manage appointment books to maximize surgery utilization and clinician productivity
• Ensure compliance with health and safety guidance

Requirements

• Proven track record in a customer or patient-focused reception environment
• Ability to work on own initiative and as part of a team
• Enthusiastic attitude with an appetite to learn
• Experience in a general practice environment is desirable

Benefits

• Competitive pay scale
• Career progression opportunities
• Recommend a friend bonus
• Company paid GDC fee
• Professional development and online training
• Wellbeing initiatives and Employee Assistance Programme
• Cycle to work scheme
• Enhanced family friendly policies
• 'You Days' for moving house or marriage
• Birthday day off
• Service holidays
• Optical care and discounted dental treatment

About the Company

Clyde Munro Group supports individual practices like Crookfur Dental and Mearns Cross Dental, providing the structure of a wider group while celebrating unique practice cultures. We are passionate about staff development and providing the best patient care.