Delivery Team Lead, Vendor Performance & Operations

Responsibilities

• Lead on-time delivery initiatives and own OTD reporting to drive measurable performance improvements
• Manage and mentor a team of 4-5 Delivery Specialists, setting goals and coaching for execution
• Strengthen vendor partnerships to elevate accountability and reduce delivery variability
• Identify, refine, and scale daily operational processes and design systemic improvements
• Collaborate cross-functionally with local operations, vendor management, demand planning, and inventory management
• Use SQL, dashboards, and Google Sheets to guide strategic and operational decisions

Requirements

• 3+ years of experience in supply chain, operations, or a related field
• Experience managing two or more direct reports
• Proven experience communicating with and managing external vendors or partners
• Proficiency with data tools including Excel, SQL, and dashboards
• Bachelor's degree
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills

About the Company

DoorDash is a technology and logistics company on a mission to empower local economies. Through DashMart and our delivery services, we are expanding from food delivery to providing access to all types of essential goods, including groceries and retail items.