Delivery Director

Responsibilities

• Operationalise client vision by translating strategy into workable operating models and execution systems
• Drive account transformation through improved ways of working, tooling, and governance
• Embed GenAI-enabled delivery to improve speed, quality, and consistency
• Lead a shared services hub to improve scalability and standardisation across accounts
• Partner with New Business and Client Leadership to design compelling solutions for pitches and RFPs
• Oversee regional capacity planning, talent mobility, and project lifecycle management
• Mentor and develop delivery leadership through coaching and capability frameworks

Requirements

• 15+ years in delivery or operations leadership roles
• 10+ years in agency environments
• Extensive experience leading multi-market, multi-disciplinary delivery models
• Proven track record in operationalising strategy into scalable delivery systems
• Demonstrated success in account transformation and change leadership
• Deep understanding of delivery tooling, workflow design, and capacity planning
• Practical understanding of GenAI applications in marketing operations
• Ability to operate across different regions, cultures, and time zones

About the Company

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. As part of The Brandtech Group, we leverage cutting-edge AI technology to revolutionise how we create and deliver work.