Delivery Analyst

Responsibilities

• Own the on-time delivery of data inputs and outputs, including monitoring processes after hours to meet deadlines.
• Coordinate and manage source file receipt with clients, vendors, and internal stakeholders.
• Build and manage processing flows, including ad hoc, new builds, and complex data workflows.
• Validate source and output data against formatting specifications and service level agreements to ensure zero defects.
• Research, troubleshoot, and resolve data or processing issues, advising clients on necessary fixes.
• Facilitate change management by participating in scoping, estimating, and implementing solution changes.
• Provide formal mentorship to less experienced Delivery Analysts.

Requirements

• Bachelor's degree from a four-year college or university, or a minimum of 2 years of relevant industry experience in Information Technology.
• Proficient English speaking and writing skills.
• Proficiency with Microsoft Office applications.
• Understanding of relational database design.
• Understanding of file transfer protocols.
• Strong attention to detail regarding monitoring and auditing solution processing services.

Preferred Qualifications

• Experience with SQL / PL-SQL, Unix/Linux, or Shell Scripting.
• Knowledge of auditing and monitoring tools.
• Familiarity with encryption/decryption processes (PGP/GPG).
• Understanding of industry regulations, privacy, and data security practices.

About the Company

Acxiom is a global leader in data-driven marketing, helping brands understand their customers to drive better experiences. For nearly fifty years, we have provided the data foundation that allows marketers to communicate with relevance across every channel. We value collaboration, excellence, innovation, and an outcome-focused mindset.