Dealership Technology Success Consultant

Responsibilities

• Lead onboarding and training through engaging, hands-on virtual and in-person sessions
• Coach and mentor dealership employees to build lasting technical skills
• Build trusted relationships with dealership management to ensure goal alignment
• Analyze feedback and identify adoption barriers to optimize technology utilization
• Manage territory logistics including up to 80% travel and expense tracking
• Track key performance metrics to drive measurable improvements in technology adoption

Requirements

• Teaching mentality with a passion for helping others learn
• Comfort working with new software and technology
• Inquisitive mindset and strong problem-solving skills
• Outgoing and extroverted personality
• Ability to travel up to 80% including overnight stays and flights
• Valid driver’s license and reliable vehicle
• Strong communication and presentation skills

Preferred Qualifications

• Experience with automotive Dealer Management Systems (DMS)
• Background in software training or technical enablement
• Previous customer service or client-facing consulting experience

About the Company

For more than 25 years, MSX International has been a dedicated partner to leading automotive brands around the world, supporting business transformation across Customer Experience, Repair Optimization, Learning, and Insights.