DC IT/Run Technician

Responsibilities

• Provide Level 1 support for server and datacenter infrastructure to ensure systems meet KPIs and SLAs
• Install, assemble, upgrade, and decommission server hardware
• Troubleshoot, diagnose, and repair faulty or degraded servers and replace failed components
• Manage power and network cabling and optimize rack space organization
• Maintain accurate asset inventory and stock records for spare parts
• Respond to monitoring alerts and operational tickets, escalating complex issues to Level 2 support when required

Requirements

• Proven hands-on experience with server hardware troubleshooting, diagnostics, and repair
• Experience performing server upgrades, including component replacement and firmware updates
• Practical experience with unracking, decommissioning, and redeploying hardware
• Solid understanding of datacenter operations, including cabling and rack organization
• Ability to work in a 24/7 shift environment, including weekends and holidays
• Physical capability to work in a datacenter environment (lifting equipment, cabling, etc.)

Preferred Qualifications

• Certifications such as CompTIA A+, Network+, or relevant hardware certifications
• Experience in large-scale datacenter or infrastructure environments
• Familiarity with cloud infrastructure and high-availability systems

Benefits

• Hybrid remote work policy
• Employee shareholding plan
• Service recognition program
• Subsidies for holiday and sports activities
• Access to an online learning and certification platform

About the Company

OVHcloud is a major player in Open and Responsible Cloud, driven by the desire to build the future and champion the freedom to innovate.