DataOps Consultant, Lakehouse Support

Responsibilities

• Own and manage L2 incident resolution for Lakehouse data platforms
• Perform deep operational diagnostics across batch and streaming data pipelines
• Coordinate resolution efforts across platform engineering, Data Engineers, and data domain teams
• Ensure correct usage of ITSM tools (e.g., ServiceNow) for incident tracking and lifecycle management
• Leverage metadata and documentation for troubleshooting and root cause analysis (RCA)
• Maintain clear ownership, escalation paths, and communication during active incidents
• Reduce incident noise and recurring issues through structured problem management

Requirements

• Strong experience in Data Operations (L2 support)
• Solid understanding of Lakehouse architectures (Databricks, Delta Lake, or equivalent)
• Hands-on experience with incident management (ITSM discipline) and data pipeline troubleshooting
• Working knowledge of metadata-driven operations, data lineage, and observability concepts
• Proven ability to own incidents end-to-end with strong RCA and change management skills
• Basic-to-intermediate knowledge of investment management data (portfolio/positions, trade lifecycle, market data, risk & performance)
• English proficiency at C1 Advanced level

Preferred Qualifications

• Experience with enterprise-scale data platforms and observability tools (e.g., Dynatrace)
• Knowledge of Palantir (Foundry) for DQC setup and pipeline diagnostics
• Experience with Monte Carlo for data quality alert management
• Proficiency with Azure DevOps for repository management and CI/CD
• Familiarity with domain systems such as Optima or Cardia

Benefits

• Global relocation options and international work environment
• Comprehensive training through the Luxoft Training Center (technical and soft skills)
• Access to external learning libraries like Udemy for Business and ProQuest
• Health and well-being programs including private healthcare, dental, and life insurance
• Flexible time off and parental leave options
• Multisport card and various social benefit funds

About the Company

Luxoft is a global provider of high-end software engineering services, helping leading enterprises accelerate their digital transformation. We offer a multicultural environment where innovation and professional growth are at the core of our culture.